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Category Archives: Sectors – Telemarketing
Why CASL is Bad for Canada’s Economy and How to Lighten It
CANADIAN CASL (ANTI-SPAM LAW) PRECEDENTS Do you need a precedent or checklist to comply with CASL (Canadian anti-spam law)? We offer Canadian anti-spam law (CASL) precedents and checklists to help electronic marketers comply with CASL. These include checklists and precedents for express consent requests (including … Read the rest of this entry »
Four Year Mobile Cramming Case Ends With $11 Million Bell, Trade Association Settlements
Earlier today, the Competition Bureau (Bureau) announced two final settlements in its four-year year litigation against Canada’s major telecoms and the Canadian Wireless Telecommunications Association (CWTA). See: Bell customers to receive up to $11.82 million as part of Competition Bureau agreement. In making the announcement, … Read the rest of this entry »
Filing Competition Bureau, CASL and Other Canadian Regulatory Law Complaints
I frequently receive inquires and calls relating to filing a competition, advertising, consumer protection or other regulatory complaint. Companies, individuals or other types of organizations may want to file a complaint relating to a competitor, manufacturer or supplier, retailer or other market participant based on … Read the rest of this entry »
Advertising Law Enforcement, With a Twist: US FTC Enlists Hackers to Catch Robocallers
A few days ago I wrote a short post on some of the innovative and new media related ways competition/antitrust enforcement agencies were endeavoring to enforce competition law, raise competition law awareness and encourage compliance (see: Competition Policy: Agencies Growing Digital Channels). On this theme, … Read the rest of this entry »
Don’t Call Us, We’ll Jail You: Canadian Sentenced to 18 Months in Misleading Advertising, Telemarketing Case
Earlier today, the Competition Bureau announced that a Canadian telemarketer has been sentenced, following a guilty plea, to an 18 month prison sentence in a misleading advertising and deceptive telemarketing case. According to the Bureau, the telemarketer was engaged in deceptive marketing of online business … Read the rest of this entry »
No Happy Holidays for Deceptive Telemarketer – Pleads Guilty to Deceptive Telemarketing, Nine Months Imprisonment
Yesterday the Competition Bureau announced that a Quebec telemarketer has pleaded guilty to deceptive telemarketing under the Competition Act and fraud under the Criminal Code and was sentenced to nine months imprisonment. According to the Bureau, this particular telemarketing operation had been promoting “government grants” … Read the rest of this entry »
Telemarketer Pays $100,000 Penalty – Reminder of National Do Not Call List Rules
In recent news that may serve as a cautionary tale for telemarketers, the Canadian Radio-television and Telecommunications Commission (CRTC) recently announced that Comwave Telenetworks Inc. has paid a $100,000 penalty as part of a settlement for telemarketing practices involving the National Do Not Call List … Read the rest of this entry »
Telemarketing: CRTC Calls For Public Comments on Do Not Call List and Auto-Dialing Rules
Getting a sales call right when you’re eating dinner can be annoying. On the other hand, like (in my view very valid) criticism of the pending anti-spam law, are telemarketing calls so troublesome that small and medium size companies should face yet more regulation? The … Read the rest of this entry »
