Category Archives: Telemarketing

December 4, 2013

Canada Announces Coming Into Force of Federal Anti-spam Law: New Obligations & Insight Into the New Law

CANADIAN CASL (ANTI-SPAM LAW) PRECEDENTS Do you need a precedent or checklist to comply with CASL (Canadian anti-spam law)? We offer Canadian anti-spam law (CASL) precedents and checklists to help electronic marketers comply with CASL.  These include checklists and precedents for express consent requests (including … Read the rest of this entry »

December 3, 2013

New Publications: Canadian ASC Issues New Consumer Advertising Report

Canada’s national not-for-profit advertising self-regulatory body Advertising Standards Canada (ASC) has released a new report on Canadian consumers’ views on advertising, entitled 2013 Consumer Perspectives on Advertising. Top of the list of advertising annoyances for Canadian consumers?: misleading advertising (significantly more than other issues, such … Read the rest of this entry »

November 19, 2013

U.S. Federal Trade Commission Gets Court Order to Stop Allegedly Canada-based Fraudulent “Yellow Pages” Directory Scheme

The U.S. Federal Trade Commission (FTC) announced that it has obtained a federal court order to temporarily halt the operations and freeze the assets of an alleged fraudulent Montreal-based “Yellow Pages” business directory scheme.  In making the announcement, the FTC said: “Hiding behind borders to … Read the rest of this entry »

April 11, 2013

Telemarketer Pays $100,000 Penalty – Reminder of National Do Not Call List Rules

In recent news that may serve as a cautionary tale for telemarketers, the Canadian Radio-television and Telecommunications Commission (CRTC) recently announced that Comwave Telenetworks Inc. has paid a $100,000 penalty as part of a settlement for telemarketing practices involving the National Do Not Call List … Read the rest of this entry »

March 21, 2013

Telemarketing: CRTC Calls For Public Comments on Do Not Call List and Auto-Dialing Rules

Getting a sales call right when you’re eating dinner can be annoying.  On the other hand, like (in my view very valid) criticism of the pending anti-spam law, are telemarketing calls so troublesome that small and medium size companies should face yet more regulation? The … Read the rest of this entry »

February 3, 2013

Social Media & Contests: A Few Key Points for Running Contests Using Facebook and Twitter

CANADIAN CONTEST RULES/PRECEDENTS Do you need contest rules/precedents for a Canadian contest? We offer many types of Canadian contest/sweepstakes law precedents and forms (i.e., Canadian contest/sweepstakes law precedents to run common types of contests in Canada).  These include precedents for random draw contests (i.e., where … Read the rest of this entry »

January 28, 2013

Canadian CRTC Publishes Draft Wireless Code for Public Comments

Earlier today, the CRTC published its anticipated draft Wireless Code, which will be subject to public comments until February 15, 2013 (see: Help Develop a Wireless Code).  According to the CRTC, it has received 3,500 written comments and about 600 online comments, which were reviewed … Read the rest of this entry »

December 7, 2012

Five Individuals Charged For Alleged Deceptive Telemarketing

Earlier today, the Competition Bureau announced that five individuals have been charged under the Criminal Code and Competition Act for allegedly misleading and deceptive telemarketing (see: Five Individuals Facing Charges for Fraudulent and Misleading Telemarketing Calls). In making the announcement, the Bureau said: “In August … Read the rest of this entry »