Category Archives: Telemarketing

October 16, 2012

Key Canadian Competition Law & Advertising Compliance Rules

I have been doing quite a bit of compliance work lately, and have been seeing a wide range of compliance by companies and associations, ranging from no compliance or guidelines whatsoever to full competition law compliance programs that follow the Competition Bureau’s recommended elements in … Read the rest of this entry »

October 5, 2012

CRTC, FTC and Australian ACMA Crack Down on Indian Telemarketers

In an interesting case earlier this week, the CRTC announced that it had taken enforcement action against two India-based firms for breaching Canadian telemarketing laws under the National Do Not Call List (DNCL). The CRTC ordered Pecon Software Ltd. and Avaneesh Software Private Limited to … Read the rest of this entry »

September 22, 2012

Telemarketing in BC or to BC Residents? The Telemarketer Licensing Regulation May Apply

In speaking to some industry groups recently, I’ve had some questions about provincial licensing requirements for telemarketing (and who the rules apply to and the basic requirements). Most companies engaged in telemarketing (as well as the agencies and lawyers assisting and advising them) will already … Read the rest of this entry »

August 25, 2012

A Few Regulatory, IP and Advertising Law Updates – Including Jury Award of $1 Billion in Apple/Samsung Patent Trial

A few regulatory, intellectual property and advertising law updates caught my eye today including: A flurry of media reports and notes relating to Apple’s $1 billion jury victory over Samsung in one of the largest patent fights in history (see e.g.: Check, Please: Experts Say Apple, … Read the rest of this entry »

June 19, 2012

A Few Regulatory Law Developments and Some News

A few regulatory law developments and news items that caught my eye in the last couple days included: Consumer Protection BC issued its 2011 Annual Report, which includes some discussion of marketing law enforcement and telemarketing: Debt collection, retail and travel are top questions for … Read the rest of this entry »

June 1, 2012

CRTC Addresses Senate Standing Committee: Proposed Telecom Foreign Ownership Rule Changes, Do Not Call List Funding and Public Consultations

On May 30, 2012, CRTC officials (Senior General Counsel, John Keogh and General Counsel, Telecommunications, Christianne Laizner) appeared before the Senate Standing Committee on Transport and Communications commenting on CRTC aspects of Bill C-38. Bill C-38, omnibus legislation that has completed second reading and been … Read the rest of this entry »

May 30, 2012

CRTC Issues Do Not Call List Status Report

On May 29, 2012, the CRTC issued an updated Do Not Call List (DNCL) Status Report current to April 30, 2012.  According to the CRTC, about 10,700,000 telephone and fax numbers are currently registered on the DNCL, it has received a total of 542,991 telemarketing … Read the rest of this entry »

May 1, 2012

Events: CBA National Competition Section Marketing Practices Committee Roundtable with Competition Bureau Officials – Toronto Thursday May 3rd

The National Competition Law Section of the Canadian Bar Association will be hosting a Marketing Practices Committee Roundtable with Competition Bureau officials in Toronto this Thursday. Bureau representatives are to include Lisa Campbell (Deputy Commissioner of Fair Business Practices) and Brendan Ross (Major Case Director … Read the rest of this entry »